The Inventory service you deserve
London - Essex ~ 7 days a week during daylight hours~
0845 2993731
![vintage-1149558_1920[18191].jpg](https://images.squarespace-cdn.com/content/v1/58ad493f893fc05fd0e85d98/1489571596647-84R3BEPC1GQE3ZTM7VH0/vintage-1149558_1920%5B18191%5D.jpg)
Why we are different to other Inventory Providers
Smooth Move Inventory builds relationships with its clients since 2009 because:
WE HAVE A ROBUST SELECTION & TRAINING PROGRAM AND METHOD OF REPORTING -.ENSURING CONSISTENT QUALITY IS ACHIEVED
TYPICALLY 2650 WORDS & 275 IMAGES MAKE UP A 2 BDROOM APARTMENT REPORT - PROVIDING OUTSTANDING PROTECTION FOR ALL PARTIES TO ENSURE PROVABLE & FAIR CLAIMS AND RESOLUTIONS.
WE QUALITY CHECK EVERY REPORT BEFORE ITS SENT - THAT WAY WE CONSISTENTLY DELIVER ACCURATE & DETAILED REPORTS ENABLING A SMOOTH MOVE FOR ALL.
Accurate - Impartial - Impressive Service & Value
SERVICE LEVEL OF A
LUXURY BRAND:
Helping you deliver the best service helps us all grow.
Customer service and communications at levels you’d expect to experience from luxury brands such as Bentley. See more in About the CEO.
At Check-In we hand over a welcome pack of a card with best wishes for happy memories in your new home and a welcome gift.
At Check-Out – if appropriate we hand over a card to thank tenants for their tenancy and best wishes in the next chapter of their life.
We will co-ordinate appointments with Property Owners or their Agent & Tenants if required. We will collect and return keys whenever necessary.
All appointments met at the agreed appointment time as we don't overload the day. Updates and reminders sent.
Visit reports can be signed on day of visit by tenants if they are attending.
Reports sent between 24 & 48 hours of the visit after being quality checked. Emailed in PDF via a downloadable link.
Example of a gift & card left at check in.
Quality Orientated:
Full description of condition of assets to clarify wear & tear. You can request a sample. Some clients request specific content structure and we will accommodate this if needed.
Wear & Tear assessments based on training and life experience of raising 2 x children, living in a very well presented home for over 31 years which is clean, tidy and free from damage. With all the equipment moving in and out of the house for hobbies such as dancing, cycling, hiking, fitness, owning a dog for 16 years, guitar & keyboards with amps, we know what can be done to protect property and what wear and tear looks like first hand.
Our personal presentation standards are very high and our dress code attending appointments is business casual. No trainers, jeans or t shirts.
Shoes are always offered to be removed on entry of the property when dry, when wet they are always removed or covered on entry.
Pre-check out advice is sent to tenants to help ensure a smooth move.
Diary reminder service for check-out and property visit appointments is available if needed.
Value for money
and appreciation for ongoing business:
Collect vouchers & rewards for ongoing business
Entire apartment block contracts receive an impressive concession.
A free monitoring 20 minute property visit is made at between 3 - 5 months into the new tenancy if a complete suite of bookings is made for a tenancy. e.g. Inventory, Check-in and check-out are all booked at commencement of tenancy.
Tokens of appreciation for ongoing business are given from the Virgin Experience catalogue or similar catalogues after every 4th separate visit is completed. This is any combination of Inventory, Check-in or Check-out. (Inventory & Check-In or Out for same property on the same day counts as one visit)
Price match guarantee – We will match your current supplier prices and deliver the service level described above in full. Subject to seeing the evidence of prices you are paying to a current provider.
Let me know how I can Help - Mark Ceo
Accurate - Impartial - Impressive Service & Value
Our Office
0845 2993731
Registered England & Wales: 11488361 :
Smooth Move Inventory Ltd
176 Eastwood Road
Rayleigh, SS6 7LZ
England
Accurate - Impartial - Impressive Service & Value
Contact Us
Accurate - Impartial - Impressive Service & Value
Reach out to start the experience.
Quality detailed evidence is the starting point for dispute resolution
The three deposit scheme protection providers publish good advice and informative case studies of their adjudications. There are some very good examples and well worth reading a few of them. You will be suprised by the results of several of the cases. Of course, the best way is to avoid the risk of a dispute in the first place by using a good qualitry, detailed inventory process and follow the appropriate steps. More often than not, the quality of our property reports prevents there being any opportunity for a dispute. At the very least, the evidence we provide will enable the adjucators to make a quick and fair decision.
Mark salisbury
When you contract Smooth Move Inventory Ltd you can be certain you will be getting the highest level of service and customer handling in the industry. You can trust us to become an extension of your team to deliver the service you, your tenants and customers deserve. I guarantee it. Since the age of 14, I have been wining jobs, promotions, contracts, and growing businesses faster than the competition because I ensure I understand what people want and I drive myself and my team to deliver it. I have decided to develop my inventory business based on delivering outstanding customer service and impressive value.
For the past 25 years, working globally, internationally, and nationally with premium and luxury brands including Bentley, BMW, Honda, Porsche, Saab, while also assisting many small business with start-ups, I have been developing the skills of others to achieve the same.
We are not the most expensive provider in the market, but if you are looking for the cheapest inventory in the market, we are not likely to be the right service provider for you. You can be sure I not only know what an impressive service is, I consistently deliver it.
